Indian Enterprises have a growing population of smartphone users who carry enterprise data and work on them.

Most users access enterprise email systems through Mobile Phones or Tablets. These mobile phones or tablets can be company given or BYOD (bring your own device) basis

These mobile phones owned by company or employee, contain sensitive information and IPR of enterprise.

Leakage (Theft) of these digital assets from mobile phones or tablets will damage enterprise’s competitive interests.

Overview

Synersoft, the maker of path breaking and disruptive technology for Indian Enterprises, branded as BLACKbox M-Duo, is incubated and invested portfolio company of CIIE - IIM-Ahmedabad (Center for Innovation, Incubation and Entrepreneurship at Indian Institute of Management - Ahmedabad) would like to submit this proposal as per your requirement for data preservation and information security solution.

This solution is annual recurring cost proposition including implementation and technical support for one year. This technology is supplied in software form and installed on each mobile phone or tablet as agent software. This agent is connected with Synersoft’s data center for policy enforcement. AMC includes Call Center driven Remote Support and Feature Upgrades and web console to control agents centrally.

This solution can work on company given mobile phones (android or iphone), employee owned mobile phones (BYOD).

Very Important Note : This product requires Android 4.0 or above, Samsung 4.3 or above and iOS 5 and above. Certain features do not work on iOS due to Apple’s security policies.

The Objective

To ensure that Enterprise is never exploited competitively due to data leakage from laptops or remotely located computers

Problem Statement and Goal Settings

Enterprises’ data can be leaked from mobile phones or tablets by USB drives, Emails or Internet, which can be competitively exploited. Enterprise can be victim of Email Identity Fraud or Fraudulent Use of Resources. BLACKBox helps enterprise to achieve following goals.

1. To control data leakage through Email, USB or Internet from company given mobile phones or tablets.
2. To control data leakage through Email, USB or Internet from BYOD based employee owned mobile phones or tablets.
3. To segregate data of enterprise apps and enterprise emails from employee’s personal data on employee’s mobile phone to prevent enterprise data leakage
4. To prevent data leakage through screen capture while keeping enterprise data (email or attachment or images) opened
5. To allow users to access enterprise applications or data through VPN only
6. To allow enterprise internet browser with enterprise applications only
7. To exercise complete controls on camera, apps, screen capture, VPN, internet on company given android or Samsung phone

Note : Implementation of M-Duo requires BLACKbox 3D on server side.

Traditional Solutions and Shortcomings

Traditional IT deployments do not achieve above goals fully, leaving organization competitively vulnerable. Deployment of BLACKbox M-Duo complements traditional IT solutions and help organization to achieve above goals fully.

Traditionally, when emails or enterprise data (by downloading attachments) is used on mobile phone, it is very easy to leak it through personal email ids or online storage drives or drop box. This makes all security investment done by enterprise as ineffective.

BLACKBOX M-DUO VALUE PROPOSITION FOR BYOD

BLACKbox 3D is a server side deployment and BLACKbox M-Duo is device side deployment. M-Duo controls native email application, data storage, and internet browser on mobile phone or tablet. Attachment or email data is always stored on enterprise storage part of device which cannot be accessed from personal email, browser etc. This solution is more effective and gives more controls when device is owned by company and is loaded with pure android. We recommend Samsung phones loaded with OS above 4.3 for best results and highest controls. If mobile is owned by company, For devices owned by company, we can provide extra controls on camera, VPN and enforce enterprise policies.

BLACKBOX M-DUO VALUE PROPOSITION FOR ENTERPRISE OWNED ANDORID OR SAMSUNG PHONE

Restrictions on: Camera, Video Recording, Audio Recording, Screen Capture, Configuration of Personal Email Accounts, USB data transfer, Bluetooth Data Transfer, Usage of SD Card, Usable Applications, Internet Site Restrictions, Predefined VPN, Custom Wall Paper can be exercised. This requires to factory reset the phone.

Execution Strategy

Our execution strategy incorporates proven methodologies, qualified personnel, and a highly responsive approach to managing deliverables. Following is a step by step narration of BLACKbox implementation.

Project Deliverables and Execution Steps

Following is a complete list of all project deliverables:

Deliverable	Description
Software Activation	On receipt of PO and payment software will be activated in 2 working days
Data Readiness	During above delivery period, customer is required to arrange for mobile devices loaded with android 5 or above, iOS 6 or above and Samsung 4.3 or above.
Device Profiling	Post-activation of BLACKbox M-Duo, agent will be installed remotely and minimum policy will be deployed on BYOD devices / iOS devices or maximum policy will be loaded on company owned android / Samsung devices. For Enterprise owned mobile devices, profiling will be done for desired restrictions on mobile phones
Ongoing Call Center Support	Post installation, customer can contact STPL call center for remote support