BLACKbox technology helped the client overcome five technology challenges, and the client continued to run its business operations safely, even in the lockdown. The BLACKbox product and team enabled the client’s staff members to keep working through technology supporting Work from Home scenarios with the same work productive outcomes as earlier. The BLACKbox team catered to the client to share, secure, and maintain access to his enterprise data, with its employees collaborating right from their homes.
About Client:
As we mentioned, the client is an automation and robotics company located in Pune. The client takes care and offers R&D, Engineering, Latest Design Software, and Patents, which differentiate it from other players in the marketplaces. They are more in design domains than in manufacturing. The global customers for their world-class products mandate business continuity. Their design unit caters to Oil, Gas, Aerospace, Defense, IoT, Chemical, and Pharma industry world over.
Executive Summary:
Across the world, all sizes of companies are facing grave consequences of the lockdown, due to the COVID-19 outbreak. The “Work from Home” structure is the most excellent solution for most of the companies in this state of affairs.
Our client continued his business amid the lockdown as majority of its customer-base is not under lockdown. When the government announced the lockdown in the Pune city, the client was worried. He had to deal with five tough challenges; however, they overcome these challenges continuing their business with the assistance of the BLACKbox product and its team.
The most recent model of BLACKbox serves as an in-built VPN server for companies. The employees from home merely need a static IP on their broadband or leased internet bandwidth.
Further, BLACKbox Duo divides the employee’s personal laptop or desktop into two different parts. It allows the employees access to applications inside the enterprise zone. And with the personal zone, the same employees can access personal data on the same device.
The BLACKbox product also delivers the DCDR technology. Through this technology, it takes silent backup of the data on workstations over the Internet without allowing any interference by the user.
With this enablement, the businesses and users can continue the daily operations even in these difficult times of lockdown. It also gave complete freedom to the company employees to work without disturbances by having required data access along with the assurance of data safety and security to the company’s top management.
Challenges Faced by the Client Company:
Most of the companies were not fully equipped with such unexpected “Work from Home” kind of urge and requirements due to Coronavirus disease outbreak.
The companies are highly anxious about how their employees would work and back them from their homes. The company stakeholders are anxious about data security and safety.
This particular client had to deal with five difficult challenges.
Challenge 1: The first challenge was - how would the client’s design engineers be able to work from home? They use superfast workstations loaded with expensive software. How would they be able to share data and collaborate from home?
Challenge 2: How to deal with the scenarios of employees copying or sharing company’s enterprise data with client’s competitors? That would even expose the company to huge liabilities arising out of Non-Disclosure Agreements signed with the customers.
Challenge 3: How to deal with the requirement of unrestricted Internet as a resource?
Challenge 4: How to take the backup of data over the Internet without allowing any intervention by the user?
Challenge 5: How to enable enterprise data and manage personal data of the employee on the same device?
How BLACKbox and its Product Team Assisted the Client:
- BLACKbox enabled the client to transport superfast workstations loaded with needed software to its staff engineers’ homes with user-wise access permissions through a secured VPN. BLACKbox VPN server is serving the requirement for sharing and collaborating on the data.
- The BLACKbox team assured the level of Information Security on those workstations. USB ports were blocked or allowed for inward only data transfer. Only the enterprise email system with tight vigilance was accessible on workstations. It restricted the Internet on these workstations to limited useful websites.
- The BLACKbox team isolated enterprise data when the Internet is accessible to the user without any restrictions for the research purpose. It gave freedom to the engineering teams, also assuring the company’s top stakeholders of the data safety.
- With the DCDR technology, a silent backup of the data on workstations over the Internet has been facilitated without allowing any intervention by the user.
- Further, the BLACKbox Duo technology can divide an employee’s personal laptop or desktop into two parts, which are used as Enterprise Zone and Personal Zone. While the employees are accessing enterprise data, all Data Leakage Prevention policies over USB, Email, and Internet are in force. Companies can safely extend access to their enterprise data without worrying about its leakage or theft. It even allows access to ERP and tally applications inside the enterprise zone. In the personal zone, employees can use their personal data for their individual purpose; they are using their laptop or desktop. They cannot have access to your enterprise data, emails, and enterprise applications while they are in the personal zone.
Solution Outcomes:
BLACKbox assisted the Automation and Robotics Company with BLACKbox product technologies and its security features. BLACKbox team has sincerely worked to facilitate the client to enable “Work from Home” for the users to be able to continue the business in these easier said than done times of entire lockdown.
The customer told us that he is glad that they are not helpless in this lockdown scenario. They are working at full steam, and their employees are productive. There is no compromise on the security and safety of the company data. BLACKbox product and technology neutralized the client’s sufferings even in these difficult times of COVID-19.
In the active scenario, all our clients are utilizing all the functionalities of our BLACKbox tool as a critical component of their present IT infrastructure. The entire signature set of features to prevent data loss from deletion, ransomware, disaster, and prevent data theft through USB, Email, or the Internet, are dynamically utilized by them.
So, a company using a BLACKbox product can share all its enterprise-based data with user-wise access permissions and access their systems through a VPN effortlessly. These BLACKbox functionalities optimistically transform a client’s data security and safety processes taking them to the subsequent levels supported by BLACKbox Duo and DCDR technology.
