BLACKbox resolved four difficult challenges of the client company related to data sharing, data security, data backup, and the client’s IT infrastructure transformation.
About Client:
The client is a leading Indian design and manufacturing company with clients across the world and is a BLACKbox customer. The client is more in design than in manufacturing with advanced design units catering to Oil, Aerospace, Gas, Defense, IoT, Pharma, and Chemical industries. The client employs world-class talent, and these professionals create such intellectual design assets.
Executive Summary:
The client is a leading Mumbai industrialist in designing and manufacturing precision components for the Aerospace Industry. Serious R&D teams, Skilled Engineers, Newest Design Software, and Patents clearly differentiate them from others in the domain. They have rediscovered OPEX over CAPEX and adapted their systems to current times without compromising with Data Security..
In tough times, the client company had to secure their data, and they even had to ensure the complete safety of their team in the COVID-19 pandemic. In normal circumstances, they used to keep all their design data on the premises. The team worked on the data safely right from the company’s premise. However, the situation changed. They were forced to allow their team to work from where they were during the lockdown. Not only that, but they also wanted to be entirely prepared for such a situation any time in the future.
The company had to face four difficult challenges related to data sharing, data security, data backup, and IT infrastructure transformation. They successfully overcome these challenges and continue their business without compromising with data security, with BLACKbox technology and the team’s assistance in difficult times.
The BLACKbox team had solutions to the client’s existing data security-related problems and technical challenges. The team empowered the client by enabling the use of BLACKbox on the data center through a secured VPN. They then helped the client with the endpoint element of BLACKbox on data center technology, facilitating information security on users. Further, the BLACKbox team solved the problems related to data backup by introducing its DCDR technology to the client. Finally, the BLACKbox team transformed the client’s IT infrastructure entirely to OPEX from CAPEX with the most advanced collaborative, security, and disaster response systems at affordable pricing.
Challenges Faced by the Client Company:
The client used to keep and preserve all their design data on the company premise, and the team worked on the data right on the premise. However, the COVID-19 pandemic and lockdown changed the scenario leading to a work from home situation. Further, the client had almost 16 TB of data on their current file servers. The client was facing four complex challenges, and it led to chaotic circumstances.
Challenge 1: The first challenge was how their design engineers would be able to work sharing the data and collaborate remotely.
Challenge 2: The second challenge was that the client’s engineers could easily copy data and share it with the company’s competitors as they were working remotely. That would even expose the client company to huge liabilities arising out of the Non-Disclosure Agreements the company had signed with its customers.
Challenge 3: The third challenge was that while working from home, the users copy data on their workstations and further work on the same. Through policy restrictions, data is safe from leakage for thefts. However, they spend hours on their data. So how the precise backup of data will happen smoothly was an issue.
Challenge 4: The fourth challenge was new infrastructure costs when buying BLACKbox and hosting it on the Data Center, which was a massive CAPEX for the client company as huge money was already invested in the present systems.
How BLACKbox and its Product Team Assisted the Client:
- For the first challenge of working remotely and sharing the data, the client evaluated moving to the cloud. However, the recurring cost of AWS, Microsoft Azure, Google Cloud for 16 TB plus storage and 50 users were prohibitive. Here, the BLACKbox team identified the challenge, and confidently advised the client to use BLACKbox on the data center through a secured VPN.
- For the second challenge of copying the client company data or sharing it with the competitors, the BLACKbox team introduced the endpoint element of BLACKbox on data center technology. The team thoroughly explained the endpoint level of Information Security on those users. USB ports were totally blocked or allowed merely for inward data transfer. Further, just the enterprise email system was accessible to the users that too with tight vigilance. The device restricted the Internet on workstations to partial useful websites.
- For the third challenge of consistent data backup, the BLACKbox team introduced the client to DCDR technology. This technology takes silent backup of the data on workstations right over the Internet without enabling or allowing any user intervention.
- Coming to the fourth and final challenge of investment in BLACKbox, the team offered something irresistible. They offered that Synersoft would invest in BLACKbox on the client’s behalf, lease to the client, and host it on the data center along with antivirus, G-Suite subscription at a monthly lease rental of approximately INR 35000 per month. That included everything, right from VPN, 16 TB storage, data center rental, antivirus, G-Suite, and cloud backup for precise disaster response.
Solution Outcomes:
With BLACKbox, the client transformed its IT infrastructure completely to OPEX from CAPEX with the most advanced collaborative, security, and disaster response systems. The use of technology works out to be less than 2% of the client company’s monthly payroll. In simple words, it was just an increase of INR 700 to the salary of every employee. The client acknowledged that having BLACKbox is a smart decision for their company.