If emails are routed through BLACKbox, authentication shall happen through BLACKbox only.

No. BLACKbox can vigil only those emails that are routed through it.

Yes. BLACKbox is compatible with any 3rd party email host. BLACKbox acts as a mediator between the host and the recipient. It acts as a local mail distribution server and can download users’ emails from G-Suite or O365, or any other email host over POP. After downloading emails from the host, it can apply email vigilance policies and then deliver them to the users.

BLACKbox can also act as an SMTP server to relay email through G-Suite / O365 after applying mail vigilance policies. This is how emails can be routed through BLACKbox, and users can check emails over an email client or webmail provided by BLACKbox.

BLACKbox mail vigilance and shadowing features can be used by routing mails through BLACKbox. If emails are used directly from G-Suite or O365 or Webmail provided by the email host, email policies will not be applied.

Yes. BLACKbox is equipped with email shadowing technology. If a journal account is enabled in the email host, BLACKbox can shadow all the incoming and outgoing emails userwise and datewise as a local backup.

Yes. If mails are routed through BLACKbox, the user’s email can be configured such that all the emails sent by that user are sent to a particular designated authority through the email vigilance feature of BLACKbox.

If emails are routed through BLACKbox, then some specific extension of attachments can be allowed/disallowed for a particular user.

BLACKbox cannot vigil the contents of an email, but it has a “Moderator” feature where all the emails sent by a particular user will be forwarded to the desired recipient only when approved by a designated authority. So, the moderator can check for the contents and choose if the email should be passed on further. This serves the purpose of content vigilance.

BLACKbox acts as an intermediate mail distribution system between the email host and the email client. It connects with the email host every ten minutes and downloads the emails. It then distributes them further to the email client. This interval of ten minutes can be reduced to two minutes depending upon the email flow of the particular organization.

The PST files will be stored on the users’ system.  If the emails are routed through BLACKbox on POP, every mail received and sent by the user from the date of BLACKbox installation will be shadowed in the BLACKbox.

If it is required to restore all the sent and received emails for a specific user for a specific period, one can restore them.

For the first time, all the PST and OST files will have to be copied manually to the BLACKbox drive designated to keep the previous backup.

It is a one time exercise, and one has to wait till all the previous emails are copied to BLACKbox. Alternatively, you can configure BLACKbox to download new mails and keep previous mails on the host only.

In order to control the email system of a user, emails should be routed through BLACKbox and used only through an email client or the BLACKbox webmail even when hosted by a third party.

The webmail password should be changed at the time of configuring the BLACKbox.